We've had the trailer for a little over two years. 11333 County Road 2 Check all fixtures and connections for tightness. Generator may be low on oil. Power jack is not turned on. I was even given a code for the person I needed to talk to and kept getting put back on hold. Door lock broke Grand Design covered my cost for lock smith to come and pick lock so I could get in. The rotate handle is engaged to the ceiling plate. On a positive note. Have converter checked by an authorized service center. Check for frozen water lines or water tank. A defective gas pressure regulator may cause these conditions. The 110-volt circuit breaker may be off or tripped. The flaws we had include a toilet valve leak, *** in the awning, a torn belt in the electric fireplace, a pinched gas line to our stove resulting in only one burner at a time being usable,wood trim fell off the trim around one of the slides, a stuck open black water drain valve and a broken hinge on the outside kitchen cabinet.There were a couple other minor problems. Remove anything that is stored in furnace compartment that could block airflow. This is normal. In either case, with the drain valve open, the air pressure will force the remaining water out of the tank. Check plumbing for leaks and inspect for leaky valves on toilet. Low battery state. Buyer beware!!! If your fresh water source has a rotten egg odor, you will need to find another source of fresh water before flushing or refilling the entire RV water storage system. 574-825-9700 (Fax), © 2019 Grand Design RV Open doors and other non-powered venting openings. Been looking for a week now. Remove any obstruction over furnace exhaust. Automated customer service line is a joke. Use smaller pans or put less food in the oven. In the following photo you will see the things that were wrong with the camper. I contacted the dealership where I purchased the unit, he told me that the new unit doesn’t have the light and not to worry about it. Do you have something to say about Grand Design Rv? Thank you for taking the time to look at Grand Design RV. I can tell you that they have very unprofessional warranty!! They didn't tell us to grease it up but I think that's the problem. There are many pounds of weight pressing these rollers down on the carpet and rollers will compress the nap of the carpet down. Shut off gas supply at the tank valve or gas supply connection. Clear debris from and around valve O-ring set. now that warranty has expired. Consumers are not pleased with Customer service and Discounts and Special Offers. Review #2267035 is a subjective opinion of poster. Have a qualified RV technician make sure the burner jets or burners are not dirty or damaged. User's recommendation: Do not buy any rv with this product installed. Remove any obstruction over furnace exhaust. Review authors value the most Location and Website. No mechanical problems, no leaks, and the inside was nice and warm. Website images may display optional equipment and photographic props. Very great full. Have the regulator tested by your gas dealer or a certified RV technician. 116 Grand Design Rv Reviews and Complaints @ Pissed Consumer Check that propane tank is full. Make sure that return air grill is unobstructed. Make sure there is no contamination or corrosion. Please consult with your dealer for current product information and specifications. ), it may be applied either through the inlet or outlet on the rear of the tank. Extinguish any open flames, pilot lights and all smoking material. Have the pump checked by your dealer or a qualified RV technician. Have the refrigerator checked by your dealer or a qualified RV technician. Recent recommendations regarding this business are as follows: "Don’t get an RV. Imagine XLS. We noticed a couple minor problems when we picked it up, trim falling off in the closet and speaker cover missing. Door open or timer OFF. Be sure to prime the generator. Make sure the battery disconnect is turned on. We have the turning point king pin and was told we don't need the lube plate as it won't fit. Grand Design has clearly thought about a lot of issues and incorporated them into the design. I am parked in permanent spot in camp ground viewed by many RVers and they all immediately notice my terrible peeling furniture and many comments are received and they are not complementary of grand Design. Check the GFI recepts to make sure they are not tripped. They finally received the counter after 4 months of waiting. View Details Floorplans Build & Price . On October 2020 we started out on our two week trip, on the second day the refrigerator failed, suggesting the Power Control Module was the culprit, nope. If you use your vehicle frequently or for long periods of time, flushing the water heater several times a year will prolong the life of the water heater storage tank. Debris keeps valve from seating. Blog article, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I will fix all these problems and replace all the tires with quality ones and give her another chance. Make sure the filter is clean and unobstructed. If using propane gas, verify house batteries have adequate charge. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. We showed the tech when we went through the walk around, and they said they would turn it into warranty. When someone pays that much for a camper. Check for damp areas around plumbing appliances. Middlebury, IN 46540, 574-825-9679 (Customer Service) Have a qualified RV technician check that the vents and chimney at the rear of the refrigerator are clear and unobstructed. NHTSA Recall Number: 20V-523 TC Recall Number: 2020-424 Date Released: 9/28/20 Units Affected: 2017-2021 Solitude Fifth-Wheel Vehicles Build Dates: August 18, 2016 through July 30, 2020 VIN Range: 573FS3628H1107164 through 573FS3628K1112436 (non-sequential) 573FS3620K9900001 through 573FS4222L9907142 (non-sequential) 573FS3624LAA00001 through 573FS3625MAA02028 (non … We love our reflection but always have drama hitching up. The 21 foot awning operates efficiently and provides a lot of shade. Grand Design RV XLS welcomes even more of today’s medium duty trucks and SUVs. Friction adjustment. Always use plenty of water when flushing. Imagine. Review #2218711 is a subjective opinion of poster. Refusal to back their product of a 2018 new trailer Buyer beware, If you wish that your prior post be removed, submit a notarized letter. Check fuse at the battery; if fuse is good have a dealer or qualified RV technician check the condition of panel. Thank You for Your Reply! The end result was that we would switch brands and purchase our first Grand Design Reflection 315RLTS. As a result, current and former owners are often forced to pay for such repairs out-of-pocket. All information, content and specifications on this website can be subject to change without notice. Fresh water should be pumped into the tank with the assistance of the on board water pump or with the assistance of external water pressure. Do not over tighten fittings as this may cause additional leakage. It seems to always stick before it engages. ... No complaints yet about quality/durability, but we are newbies still. Contact your dealer or a qualified RV technician if problem is not resolved. Lippert Components axles are installed on many RV brands including on Grand Design … The Imagine has been setting on her pad, plugged in, slide fully extended, in the yard. No power to oven. There was no ladder to get up on roof so we did not inspect it thinking a company with such a good reputation would have a decent roof. The converter will be located behind the aft felt panel in the front pass-through storage area. Contact your dealer if the problem persists. Any thing in the works to correct this inferior product? Lowest Prices for the best rv awnings from Lippert Components. Breaker switches may be off or tripped at generator. Make sure the refrigerator unit is level. Have your dealer check to see if there is proper voltage from shoreline or generator. User's recommendation: I’ve already recommended Grand Design and continue to. We were recently preparing the trailer for a trip and while filling the water tank in the driveway, it dropped to the ground. To flush, use four parts vinegar mixed with two parts of water. Review #2155325 is a subjective opinion of poster. The dealer installed new door lock which was under warranty. There is not enough information available to create the chart. What can we help you with? (See the manufacturer’s manual). Recent recommendations regarding this business are as follows: "Don’t get an RV. Debris may be built up across probes. Review #2231365 is a subjective opinion of poster. See Oven Owner’s Manual for proper care and maintenance. Review #2258083 is a subjective opinion of poster. And I will never be purchase a Grand Design again. Check 7-way plug for good connection. Check the batteries to assure a full charge is present. Have the coolant level checked by a qualified service facility. Most commonly, consumers tend to contact Grand Design Rv to ask questions about: Product/ Service, Request for Information, Return/ Replace. Check the oil level. The lighter G-Class Travel Trailer series is built without surrendering any of the legendary quality, innovation, and functionality that Momentum owners have come to love. Review #2213646 is a subjective opinion of poster. Clean clogged burner ports with a toothpick. When we bought it the roof had bubbles and soft spots. Have your dealer or qualified RV technician replace gasket with new. Jan 30, 2018 - Explore Grand Design RV's board "Grand Design Family Mods", followed by 1652 people on Pinterest. Check termination valve for proper operation. Always use a minimum amount of biodegradable toilet paper. Make sure you have power to the shoreline. Review #1323016 is a subjective opinion of poster. Make sure the outside coil is not blocked or damaged. Check fuse in fuse panel and replace if necessary. Reset main breaker if necessary. Reflection is a combination of luxury, value, and towability in one amazing package. Inspect exhaust tube for any obstructions. Check to make sure roof sealant is not restricting rotation. Make sure the connections are good at both TV and wall plate. Check for buildup in tank at stool. Recharge if necessary. Pull down on handle to disengage from the ceiling plate. We got it back to our campgound and noticed we had problems with running the hot water on propane.... We bought the unit in 2016. If display is F, check the wiring or sending unit for malfunction. Raking the nap or vacuuming will solve the problem. The Momentum and Momentum M-Class Fifth Wheel Toy Haulers are the point where absolute luxury meets mobile garage! We are processing your message. If the water does not flow freely, take a small gauge wire or coat hanger and push through the drain opening to eliminate any obstructions. Check that the battery disconnect switch button is pushed. Point antenna in proper direction. Review #2252254 is a subjective opinion of poster. I do not know what the drain is for or where the water is coming from...should it be left open or closed? Upon completion of the steps above, close the drain plug as well as the relief valve. Gears may be stripped. Press and hold switch in opposite direction of start. Allow sufficient time for proper cool down and try to load with pre-cooled food. Use a proper power source that is available and cooling operation to specification. Correct this inferior product dealer for current product information and specifications disconnect switch button is.! Repairs out-of-pocket a Grand Design covered my cost for lock smith to come pick... Florida we saw the back roof area was messed up both TV and antenna the trailer for a trip while. Was messed up in fuse panel and replace if necessary to retract the to! Touch with the right grand design awning problems to make informed purchasing decisions often forced pay... We Strive for Nothing less Than ¼ full ) needed full reno so to! 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